SingTel Hello card is a prepaid calling card. It allows cheaper overseas calls and offers excellent quality. However recently I am getting quite frustrated with the "busy" tone. During the day time it seems acceptable but the frustration starts after 7 PM. When you dial the number, it simply says "please try again after five minutes" and disconnects. Today I've been trying since 7 and no luck yet.
I think this problem started after they started the "callback" service + free calls for prepaid numbers. Most of the overseas workers use this card and after 7 they will be busy calling homes. This is really the cheapest and most convenient way to call overseas. Right now it gives ~ 1000 minutes for $10 card. I remember in 2003, it used to offer 12 min for the same amount. :)
Hopefully, SingTel can add few more lines to this service. If the same thing continues, I believe many people will go to other alternatives.
I think this problem started after they started the "callback" service + free calls for prepaid numbers. Most of the overseas workers use this card and after 7 they will be busy calling homes. This is really the cheapest and most convenient way to call overseas. Right now it gives ~ 1000 minutes for $10 card. I remember in 2003, it used to offer 12 min for the same amount. :)
Hopefully, SingTel can add few more lines to this service. If the same thing continues, I believe many people will go to other alternatives.
No comments:
Post a Comment