Sunday, June 5, 2011

SingTel Hello Card - Please try again after five minutes..

SingTel Hello card is a prepaid calling card. It allows cheaper overseas calls and offers excellent quality. However recently I am getting quite frustrated with the "busy" tone. During the day time it seems acceptable but the frustration starts after 7 PM. When you dial the number, it simply says "please try again after five minutes" and disconnects. Today I've been trying since 7 and no luck yet.

I think this problem started after they started the "callback" service + free calls for prepaid numbers. Most of the overseas workers use this card and after 7 they will be busy calling homes. This is really the cheapest and most convenient way to call overseas. Right now it gives ~ 1000 minutes for $10 card. I remember in 2003, it used to offer 12 min for the same amount. :)

Hopefully, SingTel can add few more lines to this service. If the same thing continues, I believe many people will go to other alternatives. 

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