Thursday, November 29, 2012

CNA News - English proficiency in Public Service

Source: CNA

Below is some text copied from CNA. I've been going through this in Singapore which is supposed to be one of the best place where majority speaks English. However recently, many of the Bus Drivers can't even understand simple english. When we've rules for domestic workers who need to have certain proficiency, not quite sure why we choose to go with people who can't understand english.

How about the road safety, signs and other basic rules which are in English? Are we missing something here?

The company acknowledged that communication channels can be improved, and said that it has put in new initiatives to improve communication with its drivers.
These include appointing liaison officers who can speak Mandarin to deal directly with the drivers.
Drivers can approach these liaison officers in addition to their supervisors.

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