I am not sure when does the hotels around the world realized that Wi-Fi is probably the most basic need these days. With exorbitant roaming charges complimented by horrible speeds no wonder the first thing people does is to look for WiFi in any place.
What makes it frustrating is when you are on a business travel, and Hotels provide Wi-Fi for the sake of it but unusable options. i.e. Lack of speed or lack of stability or long user id, password combinations.
Places like Starbucks or Restaurants started to provide Free Wi-Fi and we can see how vastly it improved our experience. For myself, I will look for Starbucks when I need to send some e-mails or do some urgent work. Of course, some parts can be improved (especially in Thailand, where they will force you type 12 digit user id, similarly long but with special character password to get on) but overall no complaints.
But paying couple of hundred dollars for a night stay, and going through the Bad WiFi experience really makes me annoyed. In the first place, why can't the property give Free Wi-Fi to all. Irrespective of one stays in the hotel or not, people need connectivity and it would be wonderful to have option to use WiFi. I love Shangri-La for that and Hyatt started to follow suit. I seriously hope Sheraton and other major groups start to follow.
Second thing is the 'free tooth brush' or 'coffee' they provide as part of the room. I guess most of the frequent travelers carry their own brush and daily stuff but why can't they spend a dollar to provide some acceptable quality stuff? Anyways, enough of complaining and I will stop here. But still, free Wi-Fi; It's a birth right of every individual :)
What makes it frustrating is when you are on a business travel, and Hotels provide Wi-Fi for the sake of it but unusable options. i.e. Lack of speed or lack of stability or long user id, password combinations.
Places like Starbucks or Restaurants started to provide Free Wi-Fi and we can see how vastly it improved our experience. For myself, I will look for Starbucks when I need to send some e-mails or do some urgent work. Of course, some parts can be improved (especially in Thailand, where they will force you type 12 digit user id, similarly long but with special character password to get on) but overall no complaints.
But paying couple of hundred dollars for a night stay, and going through the Bad WiFi experience really makes me annoyed. In the first place, why can't the property give Free Wi-Fi to all. Irrespective of one stays in the hotel or not, people need connectivity and it would be wonderful to have option to use WiFi. I love Shangri-La for that and Hyatt started to follow suit. I seriously hope Sheraton and other major groups start to follow.
Second thing is the 'free tooth brush' or 'coffee' they provide as part of the room. I guess most of the frequent travelers carry their own brush and daily stuff but why can't they spend a dollar to provide some acceptable quality stuff? Anyways, enough of complaining and I will stop here. But still, free Wi-Fi; It's a birth right of every individual :)
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