I am quite impressed with overall infrastructure in Singapore. The Government and some great guys planned it in that way, and the 'first impression' which is Changi Airport counts a lot. Recently I was a bit disappointed with the so called "random security checks(which are not really random in my experience)" and "random return security checks" but overall I am quite happy and I must say this is probably the best airport. Be it the ease of reaching/getting out, immigration/custom clearance, security checks, amenities, food (Ofcourse ,except the horrible, and super expensive indian one), crowd for takeoff/landing and the shopping options.
Out of all, the best part for me is the immigration. After the auto gates / automated clearance / IACS/ eIACS/ deployed in 2011the whole experience is a breeze. I have never encountered any issues, and it works as it supposed to be.
Yesterday, for the first time I had an issue. After clearing the glass barrier with my passport, the system stuck. It's like you can't go back or forward. The officer came in seconds, and we noticed that the system started rebooting itself. So while waiting there, I saw the system OS. You wouldn't believe... and it's...
Now I seriously admire the developers, system integrators or programmers who executed it. They did an amazing job to go with Windows and the systems are running 24x7 with almost zero down time. I must say they are meeting the telco standard/grade availability as this is the first time in years I saw a system booting/hang. There were plenty of post logon scripts after the booting process and GUI and I guess the front end is a simple VB or HTML code with plenty of back end scripting.
Out of all, the best part for me is the immigration. After the auto gates / automated clearance / IACS/ eIACS/ deployed in 2011the whole experience is a breeze. I have never encountered any issues, and it works as it supposed to be.
Yesterday, for the first time I had an issue. After clearing the glass barrier with my passport, the system stuck. It's like you can't go back or forward. The officer came in seconds, and we noticed that the system started rebooting itself. So while waiting there, I saw the system OS. You wouldn't believe... and it's...
Now I seriously admire the developers, system integrators or programmers who executed it. They did an amazing job to go with Windows and the systems are running 24x7 with almost zero down time. I must say they are meeting the telco standard/grade availability as this is the first time in years I saw a system booting/hang. There were plenty of post logon scripts after the booting process and GUI and I guess the front end is a simple VB or HTML code with plenty of back end scripting.
After 3 minutes, the system is back and there goes it. Happy traveller, and a very disappointed looking officer who couldn't believe that Changi made a passenger wait for 3 min. Kudos Officers, you guys are really amazing to take it so personally and apologising as if this is even a 'delay'
Wish our American, Australian, EU friends or neighbours like Indonesian, Malaysian, Thai & Viet friends lean something. I love their job, especially sitting in a comfy chair on a raised platform and looking at the herd who are standing in front of them for hours. Unfortunately I always end up in the herd. Anyways, thanks to Changi once again.. the frustrations from the travel will be gone once you land up in Changi..
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